IT Help Desk Technician
think tank Business Solutions Tunisia
IT Help Desk Technician
think tank Business Solutions Tunisia
31 Application(s)
If your application is selected, you will receive an invitation by email to take an automated video interview directly on Fabskill. All you have to do is answer the interview questions written by the recruiter on video. This type of interview replaces the physical interview in order to speed up the process and is often followed by a final interview in live video or face-to-face.
Following your application, the recruiters for this offer can send you an invitation by
email to present yourself in a video pitch, please regularly check the email account
associated with your Fabskill profile.
you can also anticipate this invitation and start your video pitch right now on this link.
The Pitch-Video is perceived by recruiters as proof of commitment, and allows your profile
to
appear at the top of the candidates list.
Informations
Localisation:
Tunisia - Tunis
Job type:
Office Full-TimeContract:
Contract job
Salary:
1000 - 2000 TNDAdvantages
Group insurance, health insurance dental insurance ... 
Allocation of meal vouchers or travel vouchers Requirements
Experience:
No experienceDiplomas:
Bachelor's degreeLanguages:
If your application is selected, you will receive an invitation by email to take an automated video interview directly on Fabskill. All you have to do is answer the interview questions written by the recruiter on video. This type of interview replaces the physical interview in order to speed up the process and is often followed by a final interview in live video or face-to-face.
Following your application, the recruiters for this offer can send you an invitation by
email to present yourself in a video pitch, please regularly check the email account
associated with your Fabskill profile.
you can also anticipate this invitation and start your video pitch right now on this link.
The Pitch-Video is perceived by recruiters as proof of commitment, and allows your profile
to
appear at the top of the candidates list.
think tank - our name reflects our mindset and lays the foundation for our daily work. We are creative, curious, empathetic, open, and courageous. We have been accompanying our customers on their path of change for 20 years and always act prudently and reliably using modern methods and tools. From the idea to the finished product, we develop customized software and apps. We rely on new technologies as well as UI / UX standards for the development of platforms, desktop apps, and mobile apps.
We are looking for an outstanding “IT Help Desk Technician”
Essential Responsibilities:
Install and configure hardware and software components to ensure usability.
Provide user technical assistance and perform troubleshooting using different diagnostic techniques.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Diagnose and resolve technical hardware and/or software issues.
Repair or replace damaged hardware.
Perform testing and evaluation of new software and hardware.
Install and upgrade anti-virus software to ensure security at the user level.
Follow-up with users to ensure issues are resolved.
Provide needed information on IT products or services.
Provide feedback on processes and make recommendations on areas to improve.
Assist the IT Manager with the purchase, installation and security of IT equipment where necessary.
Install and configure hardware and software components to ensure usability.
Provide user technical assistance and perform troubleshooting using different diagnostic techniques.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Diagnose and resolve technical hardware and/or software issues.
Repair or replace damaged hardware.
Perform testing and evaluation of new software and hardware.
Install and upgrade anti-virus software to ensure security at the user level.
Follow-up with users to ensure issues are resolved.
Provide needed information on IT products or services.
Provide feedback on processes and make recommendations on areas to improve.
Assist the IT Manager with the purchase, installation and security of IT equipment where necessary.
Education:
Computer Science or relevant field.
Experience:
Proven experience as a help desk technician or other customer support role.
In-depth knowledge of computer systems and mobile devices.
Comprehensive knowledge of computer systems and experience troubleshooting hardware and software.
Ability to quickly diagnose and resolve technical issues.
Certifications from Microsoft, Cisco, or CompTIA are advantageous.
Soft skills:
Excellent communication and interpersonal skills.
Excellent problem-solving and analytical skills.
Ability to learn new technologies and implement them.
We offer:
Motivating remuneration.
Participation in large-scale projects for the European market.
Integration into a young and motivated team.
Flexible working hours.
Career and stability.
This is an excellent opportunity to start with one of the fastest-growing IT companies in the country.
Our people are our greatest asset!
Location: Alain Savary, Tunis
Availability: immediate/ASAP
Only the selected candidates will be contacted.
Apply to offer
think tank Business Solutions Tunisia
Website:
https://www.thinktank.de/Localisation:
, TunisStreet:
Alain Savary, TunisPostal code:
10000Discover the salary expectations of the candidates for the offer IT Help Desk Technician
| Middle range: | 1060 - 1438 TND |
| Average salary: | 1249 TND |
| Lowest salary: | 400 TND |
| Highest salary: | 2300 TND |
Estimations based on the salary expectations of the candidates for this offer