IT Global Helpdesk
SEBN.TN2
IT Global Helpdesk
SEBN.TN2
81 Application(s)
77 Rejected
Following your application, the recruiters for this offer can send you an invitation by
email to present yourself in a video pitch, please regularly check the email account
associated with your Fabskill profile.
you can also anticipate this invitation and start your video pitch right now on this link.
The Pitch-Video is perceived by recruiters as proof of commitment, and allows your profile
to
appear at the top of the candidates list.
Following your application, the recruiters for this offer can send you an invitation by
email to present yourself in a video pitch, please regularly check the email account
associated with your Fabskill profile.
you can also anticipate this invitation and start your video pitch right now on this link.
The Pitch-Video is perceived by recruiters as proof of commitment, and allows your profile
to
appear at the top of the candidates list.
The Sumitomo Electric Bordnetze is a member of Sumitomo Electric Industries Group.
The group includes approximately 331 subsidiaries and affiliates in more than 33 countries around the world, mainly in Asia, North America, Africa and Europe. The total number of employees for the entire group exceeds 180 000.
SEBN.TN2 is an international manufacturer of electrical wire harnesses for the automotive industry. The company, located in Neopark El Fejja, employs more than 1500 collaborator. We are one big family of young people with an average age of 27 years old.
As a part of the IT strategy, we are expanding our central IT team in Tunisia and looking for a IT Global Helpdesk.
◼ Job Description :
Provide technical assistance to users
Ensure the proper functioning of equipment
Respond to user requests in collaboration with the Field Support team
Detect, analyze, and correct incidents (Software & Hardware)
Remotely diagnose hardware or software computer malfunctions
Identify resources necessary for resolving a malfunction
Handle the creation, activation, and deactivation of user accounts & profiles
Install and configure user software
Install and configure network devices
Resolve access and connectivity problems (LAN, VPN, etc.)
Maintain equipment and data security by ensuring operating system updates and antivirus protection are installed
Provide internal user training on software and computer equipment
Serve as the SPOC (Single Point of Contact) between users and IT organizational units
Ensure regular activity reporting
◼ Profile Description :
Bachelor's degree or higher in Computer Science or related field
2-4 years of experience in a similar role
Basic knowledge of computer networks
General knowledge of operating systems
In-depth knowledge of hardware architecture
Knowledge of software development & programming languages
ITIL certification is desirable
Fluency in English is mandatory
Additional language skills recommended and German from advantage
SEBN.TN2
Website:
https://www.sebn.com/en/Localisation:
, MannoubaStreet:
Néopark El Fejja , ManoubaPostal code:
1153Discover the salary expectations of the candidates for the offer IT Global Helpdesk
| Middle range: | 1158 - 1541 TND |
| Average salary: | 1350 TND |
| Lowest salary: | 600 TND |
| Highest salary: | 3800 TND |
Estimations based on the salary expectations of the candidates for this offer