Atlassian Cloud Consultant (Full-Time, Sousse)

🚀 Join ONETEEM Tunisia as an Atlassian Cloud Consultant (Full-Time, Sousse)

📍 Location: Sousse (On-site)

🕒 Start Date: Immediately

📌 Level: Mid–Senior

💼 Full-Time Role

ONETEEM Tunisia SUARL is part of a fast-growing international group delivering advanced Atlassian Cloud solutions for clients worldwide. We design business workflows, manage complex platform environments, and provide expert consulting that helps teams operate smarter and more efficiently using Atlassian AI capabilities. We are looking for a skilled Atlassian Cloud Consultant who thrives in cloud-based platform work, enjoys solving real business challenges, and communicates confidently in English within an international environment.

👨‍💻 What You'll Do

• 🔧 Design and implement business workflows in Jira Cloud and Confluence Cloud tailored to client needs
• 🏗️ Manage Jira projects, boards, schemes, and permission structures across complex, multi-team environments
• 👥 Handle user onboarding and offboarding including license management, group assignments, and access control
• 🎓 Deliver user training sessions and workshops - from basic onboarding to advanced Jira administration
• 📋 Build and document best practices for platform governance, space management, and project hygiene
• ⚙️ Manage scaled Atlassian environments using configuration-light approaches (automation rules, templates, reusable schemes)
• 🛒 Advise clients on Atlassian Marketplace apps - evaluate, recommend, and configure tools such as ScriptRunner, Tempo, JSU, Assets, Advanced Roadmaps, Comala, and similar
• 🔄 Support Atlassian Cloud migrations and environment consolidations
• 🤝 Act as a trusted advisor to international clients - owning requirements gathering, solution design, and delivery
• 📝 Produce clear documentation, runbooks, and client-facing materials in English
• 🚀 Collaborate with the engineering team on Forge app projects where platform consulting and configuration intersect

✅ Must-Have Skills

• 🧑‍💻 3+ years of hands-on experience with Atlassian Cloud (Jira Software, Jira Service Management, Confluence)
• ⚙️ Deep knowledge of Jira configuration: workflows, screens, fields, permission schemes, notification schemes, and issue types
• 👥 Experience managing user administration and access control at scale in Atlassian Cloud
• 🔄 Proven ability to design and automate business workflows using Jira Automation
• 🛒 Solid familiarity with top Atlassian Marketplace apps and when to apply them
• 🎓 Experience delivering training and producing documentation for end users and administrators
• 🗣️ Excellent English communication skills (spoken & written) - client-facing communication is a core part of the role
• 🧠 Strong consulting mindset: ability to translate business requirements into platform solutions
• 🌍 Comfortable working in an international, high-accountability environment

🌟 Nice to Have

• 🎓 Atlassian certifications (ACP-120, ACP-420, ACP-620, or similar)
• 🛎️ Experience with Jira Service Management (ITSM workflows, SLAs, queues, portals)
• 🗺️ Knowledge of Advanced Roadmaps / Plans for portfolio-level visibility
• 🔐 Familiarity with Atlassian Access and organization-level security policies
• 📚 Experience with Confluence space design, templates, and governance frameworks
• 🔧 Exposure to Atlassian Forge or Connect app ecosystems
• 🔄 Understanding of Agile, SAFe, or ITSM frameworks in practice

💼 Apply Now

Join ONETEEM Tunisia and help us deliver world-class Atlassian Cloud solutions from Sousse.

🟩 ONETEEM – Empowering Teams Everywhere.

Informations

Requirements

Skills:

CLOUD Jira Software IT Service Management GESTION DE PROJET Technical Support Problem-solving

Aisance communicationnelle CHANGE MANAGEMENT GESTION DU TEMPS Collaboration en équipe Atlassian cloud administration Confluence cloud Atlassian rest apis Automation for jira Cloud migration planning Training & documentation