Hello Brico.tn

Operations & Client Engagement Specialist

22 Application(s)

About Hello Brico:


Hello Brico is a Tunis-based startup specializing in connecting skilled technicians with clients for renovation, repair, and home improvement projects. We pride ourselves on professionalism and providing an exceptional client experience.




 We're Hiring: Operations & Client Engagement Specialist(Full-Time, On-Site)

Are you a hands-on problem solver with strong logistics and field operations experience? Do you thrive in a fast-paced environment, ensuring seamless service execution? If so, Hello Brico & Revive are looking for you!


Role Overview:

As a Field Responsible Agent, you will be responsible for managing on-site operations, coordinating technicians, ensuring high service quality, and assisting in customer acquisition through field visits and quotations. You will play a key role in optimizing our field services and maintaining a seamless customer experience.


Your Key Responsibilities:

- Oversee and coordinate service providers & technicians


- Conduct on-site visits to potential customers and assist with quotations


- Ensure quality control & customer satisfaction


- Plan and optimize service schedules & logistics


- Manage supplier relations and inventory tracking


- Monitor field performance & identify process improvements


- Maintain accurate records of completed jobs, technician performance, and client interactions


What We’re Looking For:

- Strong problem-solving & communication skills


- Ability to work on-site & manage field operations


- Experience in logistics, service coordination, or operations (preferred)


- Familiarity with Google Sheets, Trello, or CRM tools


- Fluency in French & Arabic (English is a plus)


- Driver’s license B


 Why Us?

- Dynamic Startup Culture: Be part of a growing company where your ideas and contributions make a real impact.


- Learning Opportunities: Gain hands-on experience in field operations and customer engagement.


- Networking: Collaborate with professionals across different roles and industries, expanding your professional network.


- Career Growth Potential: Prove your skills and have the chance to grow with us as we expand.


📍 Location: Tunis, On-Site


📩 How to Apply: Send your CV to contact@hellobrico.tn with the subject line: Field Operations Coordinator Application


Join us and gain valuable experience while making a difference in how people improve their homes!

Apply to offer
Hello Brico.tn

Hello Brico.tn

Website:
https://hellobrico.tn
Localisation:
Tunisia, Tunis
Street:
1001 TUNIS JEAN JAURES
Postal code:
1001

Discover the salary expectations of the candidates for the offer Operations & Client Engagement Specialist

Lowest salary
1200 TND
1643 TND
Average salary
1862 TND
2081 TND
Highest salary
4000 TND
1643 - 2081 TND
1862 TND
1200 TND
4000 TND
Estimations based on the salary expectations of the candidates for this offer

Informations

Localisation:

Tunisia - Tunis

Contract:

Permanent job

Advantages

Allocation of a vehicleAllocation of a vehicle
Preferential prices on supplies or services produced by the companyPreferential prices on supplies or services produced by the company