Fulfillment Bridge
Fulfillment Bridge

Customer Success manager (Hybrid)

Fulfillment Bridge

Customer Success manager (Hybrid)

Fulfillment Bridge

105 Application(s)

69 Rejected



Tunisia - Tunis

Job type:
Hybrid working

Contract job

Key responsibilities

  •  Manage a portfolio of Global clients and ensure their satisfaction.
  •  Treat in timely manner customer’s requests
  •  Assist sales and pre-sales with the client onboarding process
  •  Interact with the development team and act as project manager to escalate critical issue
  •  Act as the main point of contact during the platform implementation and client training.
  •  Contribute to the wiki page by documenting issues and solution related to your position
  •  ensure a timely fulfillment for client orders against the different fulfillment centers and follow up with warehouses, shipping providers and freight forwarders.
  •  track and maintain logistic providers KPIs, follow up on enhancement requests to improve the logistic services
  •  Provide periodic reports on the logistic activity
  •  Report and track client account issues and own their resolution in a timely manner.

Qualifications, Skills and Experience

  •  Bachelor Degree in Economic or related field
  •  Highly organized person with ability to operate under time constraint
  •  Problem solving ability and good analytical skills.
  • Good understanding of the supply chain management: Inventory management, incoterms and multi-modal transportation
  •  E-Commerce knowledge is desirable
  •  Good written/verbal English communication skills.
  •  Good IT skills

Apply to offer
Fulfillment Bridge

Fulfillment Bridge

Tunisia, Tunis
Postal code:

Discover the salary expectations of the candidates for the offer Customer Success manager (Hybrid)

Lowest salary
400 TND
1188 TND
Average salary
1377 TND
1566 TND
Highest salary
2400 TND
1188 - 1566 TND
1377 TND
400 TND
2400 TND
Estimations based on the salary expectations of the candidates for this offer

4.25 / 5

14 members gave their opinions on Fulfillment Bridge and here is what they think :

Useful trainings: See more