Business English
Wed, 15 May 2024 16:00:00 +0000
-
Wed, 15 May 2024 22:00:00 +0000
Welcome and Introduction (10 minutes)
• Greet participants warmly and introduce yourself.
• Provide a brief overview of the workshop objectives: improving business English
communication skills.
• Outline the agenda to set expectations for the session.
Business English Basics (20 minutes)
• Introduce key business English vocabulary and phrases relevant to various business
contexts.
• Provide examples and encourage participants to practice using the vocabulary.
Email Etiquette (20 minutes)
• Share tips for writing effective business emails, including structure, tone, and
etiquette.
• Present example scenarios and conduct practice exercises for email writing.
Telephone Skills (15 minutes)
• Cover common phrases and etiquette for professional telephone conversations.
• Role-play scenarios to practice effective communication over the phone.
Networking and Small Talk (15 minutes)
• Discuss techniques for engaging in small talk and networking in English, focusing on
building rapport and making a positive impression.
• Provide conversation starters and tips for maintaining conversations.
Q&A and Closing (20 minutes)
• Open the floor for questions, encouraging participants to share their thoughts and ask for clarification.
• Recap key points discussed during the workshop.
• Provide resources for further learning and improvement in business English
communication.